Shipping policy
Shipping Region and time
Please note! We can ship to most countries in the world. You can also check the delivery area on the checkout page. To check if the shipment is available to your country, please enter the checkout page by adding the product to your shopping cart.
Shipping Time
All the orders will need 2-4 business days for preparation and package, not including Saturday and Sunday. We will send you an email when your order has shipped. (If you have not received the email, please check the Junk Email folder or check whether the email has been rejected. Contact us if you still have not received the tracking number.)
The products will arranged from our overseas warehouse ( in EU, US, etc.)in advance in general.
Order & Logistics Tracking
After shipping, you can track your order. Here are the two ways to track your package:
1. Click 'Track My Order' in the footer menu.
Visit www.vsdplay.com, scroll to the bottom of the page, and click "Track My Order." Enter your order number, email address, or tracking number on the page. You can find this information in your order details, or check the email you provided when placing the order for relevant information.
2. Track on the courier's official website:
Use the tracking number you provided and visit the respective courier's official website or tracking page. After entering the tracking number, you will be able to access the latest progress and estimated delivery time of your package.
or contact our support team support@vsdplay.com to get the shipping status of your order.
Standard Shipping:
This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
| Country/Region | Fastest | Slowest | Channel | ![]() |
| U.K | 8 working days | 12 working days | air transport | YES |
| France | 8 working days | 12 working days | air transport | YES |
| Germany | 8 working days | 12 working days | air transport | YES |
| Italy | 8 working days | 12 working days | air transport | YES |
| Spain | 8 working days | 12 working days | air transport | YES |
| Netherlands | 8 working days | 12 working days | air transport | YES |
| Belgium | 8 working days | 12 working days | air transport | YES |
| Luxembourg | 8 working days | 12 working days | air transport | YES |
| Ireland | 8 working days | 12 working days | air transport | YES |
| Bulgaria | 8 working days | 12 working days | air transport | YES |
| Croatia | 8 working days | 12 working days | air transport | YES |
| Czech | 8 working days | 12 working days | air transport | YES |
| Estonia | 8 working days | 12 working days | air transport | YES |
| Finland | 8 working days | 12 working days | air transport | YES |
| Hungary | 8 working days | 12 working days | air transport | YES |
| Latvia | 8 working days | 12 working days | air transport | YES |
| Lithuania | 8 working days | 12 working days | air transport | YES |
| Malta | 8 working days | 12 working days | air transport | YES |
| Poland | 8 working days | 12 working days | air transport | YES |
| Portugal | 8 working days | 12 working days | air transport | YES |
| Romania | 8 working days | 12 working days | air transport | YES |
| Slovakia | 8 working days | 12 working days | air transport | YES |
| Slovenia | 8 working days | 12 working days | air transport | YES |
| Sweden | 8 working days | 12 working days | air transport | YES |
| Austria | 8 working days | 12 working days | air transport | YES |
| Denmark | 8 working days | 12 working days | air transport | YES |
| Australia | 8 working days | 12 working days | air transport | YES |
| South Africa | 8 working days | 12 working days | air transport | YES |
| Brazil | 25 working days | 32 working days | air transport | YES |
| Canada | 10 working days | 17 working days | air transport | YES |
| Greece | 10 working days | 14 working days | air transport | YES |
| Switzerland | 8 working days | 12 working days | air transport | YES |
| Norway | 10 working days | 14 working days | air transport | YES |
| Mexico | 8 working days | 12 working days | air transport | YES |
| Singapore | 8 working days | 12 working days | air transport | YES |
| Malaysia | 9 working days | 11 working days | air transport | YES |
| Thailand | 10 working days | 13 working days | air transport | YES |
| Philippines | 8 working days | 12 working days | air transport | YES |
| Chile | 12 working days | 16 working days | air transport | YES |
| Colombia | 13 working days | 19 working days | air transport | YES |
| Israel | 8 working days | 12 working days | air transport | YES |
| Cyprus | 10 working days | 13 working days | air transport | YES |
| Turkey | 8 working days | 12 working days | air transport | YES |
| South Korea | 8 working days | 12 working days | air transport | YES |
| new Zealand | 10 working days | 15 working days | air transport | YES |
| Japan | 8 working days | 12 working days | air transport | YES |
VSDINSIDE Shipping Timing:
Domestic shipping:
We offer fast shipping to mainland USA, Most European regions, and Canada. Opting for fast shipping ensures delivery within 2~7 days in these regions.
Most European regions
| Free Shipping From DE(4-5days) | Free |
| Fast Shipping From DE(2-3days) | $6.99~9.99 USD |
USA
| Free Shipping From USA(3-6days) | Free |
| Fast Shipping From USA(2-4days) | $6.99 USD |
Canada
| Free Shipping From CA(2-4days) | Free |
| Fast Shipping From CA(1-2days) | $6.99 USD |
| Country/Region | Shipping time |
| United States | 5-15 days |
| United Kingdom | 5-10 days |
| Canada | 10-20 days |
| Australia | 8-15 days |
| France | 8-15 days |
| Italy | 8-15 days |
| Germany | 8-15 days |
| Greece | 15-25 days |
| Ireland | 15-25 days |
| Netherlands | 10-15 days |
| Portugal | 12-15 days |
| Denmark | 18-25 days |
| Poland | 14-18 days |
| Ukraine | 14-18 days |
| Russia | 15-20 days |
| Bulgaria | 20-25 days |
| Croatia | 8-15 days |
| Hungary | 10-15days |
| Qatar | 5-10 days |
| Luxembourg | 14-18 days |
| Indonesia | 18-24 days |
| Kazakhstan | 25-35 days |
| Colombia | 10-20 days |
| Turkey | 14-20 days |
| Austria | 13-17 days |
| Pakistan | 20-40 days |
| Brazil | 15-20 days |
| Norway | 15-25 days |
| Czech Republic | 20-30 days |
| Slovenia | 18-22 days |
| Singapore | 4-7 days |
| New Zealand | 7- 12 days |
| Japan | 9-15 days |
| Chile | 12-20 days |
| Georgia | 25-35 days |
| Belgium | 9-12 days |
| Saudi Arabia | 6-9 days |
| Sweden | 14-20 days |
| Switzerland | 14-20 days |
| Belarus | 17-20 days |
| Kuwait | 6-9 days |
| Lithuania | 12-18 days |
| Romania | 20-25 days |
| Finland | 15-22 days |
| Philippines | 5-15 days |
| Vietnam | 18-25 days |
| South Korea | 8-12 days |
| Malaysia | 13-18 days |
| Malta | 20-30 days |
| Others | 10~40 days |
Shipping Fee
We offer free shipping on orders of $68 or more in most regions worldwide. If your order does not qualify for free shipping, the shipping fee will be shown on the check out page once the order is settled.
About Tax
Shipments from our warehouses typically do not incur additional taxes or fees. Shipping rates are estimates and may depend on different policies and tax rates applied per country of import.For imported goods and services, if taxes are levied, please contact your local customs authority for more information. If you have any questions, you can also contact our customer service email.
DHL: Kindly note, when you choose DHL for shipping, if your package is selected for customs, the recipient is responsible for any customs duties.
Shipping Notice
When you place an order, be sure to enter the correct name, address, and contact information so that we can deliver your items successfully. Please note that we are unable to ship to PO Boxes.
For special shipping requests, please contact VSDINSIDE Support. Please confirm your address before payment. If you enter the wrong address, please contact VSDINSIDE Support in a timely manner. We will contact logistics personnel to solve the problem. VSDINSIDE orders can only be shipped to the country where the order is placed. If you ask to change the address after the order has been shipped, we cannot guarantee that your order will be updated. In addition, you are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.
VSDINSIDE assumes no responsibility for delayed or rejected orders due to the following reasons:
1. Shipping time might be delayed for 1-2 days for transportation to remote regions.
2.Delay or delivery failure because of the consignee’s actions. These actions include, but are not limited to: canellation after shipping, changing the address after shipment, entering an unknown address or wrong address, entering incorrect contact information, refusal to receive, etc.
3.Delay due to force majeure.“Force majeure”means an unforeseen, inevitable, or insurmountable objective situation and other objective conditions that cause delayed shipping, including, but not limited to national or regional air or ground transportation system controls or interruptions (e.g., weather reasons), communication system interference or malfunction, government actions, postal administration policy changes, wars, earthquakes, typhoons, floods, fires, heavy rain, heavy fog, and other similar events.
