Shipping policy

 

Shipping Region and time


Please note! We can ship to most countries in the world. You can also check the delivery area on the checkout page. To check if the shipment is available to your country, please enter the checkout page by adding the product to your shopping cart.


Shipping Time

All the orders will need 2-4 business days for preparation and package, not including Saturday and Sunday. We will send you an email when your order has shipped. (If you have not received the email, please check the Junk Email folder or check whether the email has been rejected. Contact us if you still have not received the tracking number.)

The products will arranged from our overseas warehouse ( in EU, US, etc.)in advance in general.

 

Order & Logistics Tracking

After shipping, you can track your order. Here are the two ways to track your package:

1. Click 'Track My Order' in the footer menu.
Visit www.vsdplay.com, scroll to the bottom of the page, and click "Track My Order." Enter your order number, email address, or tracking number on the page. You can find this information in your order details, or check the email you provided when placing the order for relevant information.

2. Track on the courier's official website:
Use the tracking number you provided and visit the respective courier's official website or tracking page. After entering the tracking number, you will be able to access the latest progress and estimated delivery time of your package.

or contact our support team support@vsdplay.com to get the shipping status of your order.

   Standard  Shipping:

This refers to the time it takes for items to be shipped from our fulfillment center to the destination. 

 


Country/Region Fastest Slowest Channel
U.K 8 working days 12 working days air transport YES
France 8 working days 12 working days air transport YES
Germany 8 working days 12 working days air transport YES
Italy 8 working days 12 working days air transport YES
Spain 8 working days 12 working days air transport YES
Netherlands 8 working days 12 working days air transport YES
Belgium 8 working days 12 working days air transport YES
Luxembourg 8 working days 12 working days air transport YES
Ireland 8 working days 12 working days air transport YES
Bulgaria 8 working days 12 working days air transport YES
Croatia 8 working days 12 working days air transport YES
Czech 8 working days 12 working days air transport YES
Estonia 8 working days 12 working days air transport YES
Finland 8 working days 12 working days air transport YES
Hungary 8 working days 12 working days air transport YES
Latvia 8 working days 12 working days air transport YES
Lithuania 8 working days 12 working days air transport YES
Malta 8 working days 12 working days air transport YES
Poland 8 working days 12 working days air transport YES
Portugal 8 working days 12 working days air transport YES
Romania 8 working days 12 working days air transport YES
Slovakia 8 working days 12 working days air transport YES
Slovenia 8 working days 12 working days air transport YES
Sweden 8 working days 12 working days air transport YES
Austria 8 working days 12 working days air transport YES
Denmark 8 working days 12 working days air transport YES
Australia 8 working days 12 working days air transport YES
South Africa 8 working days 12 working days air transport YES
Brazil 25 working days 32 working days air transport YES
Canada 10 working days 17 working days air transport YES
Greece 10 working days 14 working days air transport YES
Switzerland 8 working days 12 working days air transport YES
Norway 10 working days 14 working days air transport YES
Mexico 8 working days 12 working days air transport YES
Singapore 8 working days 12 working days air transport YES
Malaysia 9 working days 11 working days air transport YES
Thailand 10 working days 13 working days air transport YES
Philippines 8 working days 12 working days air transport YES
Chile 12 working days 16 working days air transport YES
Colombia 13 working days 19 working days air transport YES
Israel 8 working days 12 working days air transport YES
Cyprus 10 working days 13 working days air transport YES
Turkey 8 working days 12 working days air transport YES
South Korea 8 working days 12 working days air transport YES
new Zealand 10 working days 15 working days air transport YES
Japan 8 working days 12 working days air transport YES

 

VSDINSIDE Shipping Timing:

Domestic shipping:

We offer fast shipping to mainland USA, Most European regions, and Canada. Opting for fast shipping ensures delivery within 2~7 days in these regions.

 

Most European regions

Free Shipping From DE(4-5days) Free
Fast Shipping From DE(2-3days) $6.99~9.99 USD 

 

USA 

Free Shipping From USA(3-6days) Free
Fast Shipping From USA(2-4days) $6.99 USD 

 

Canada

Free Shipping From CA(2-4days) Free
Fast Shipping From CA(1-2days) $6.99 USD 

 

 

Standard Shipping

This refers to the time it takes for items to be shipped from our fulfillment center to the destination. You can view specific standard shipping times and costs at checkout.

Country/Region Shipping time
United States 5-15 days
United Kingdom 5-10 days
Canada 10-20 days
Australia 8-15 days
France 8-15 days
Italy 8-15 days
Germany 8-15 days
Greece 15-25 days
Ireland 15-25 days
Netherlands 10-15 days
Portugal 12-15 days
Denmark 18-25 days
Poland 14-18 days
Ukraine 14-18 days
Russia 15-20 days
Bulgaria 20-25 days
Croatia 8-15 days
Hungary 10-15days
Qatar 5-10 days
Luxembourg 14-18 days
Indonesia 18-24 days
Kazakhstan 25-35 days
Colombia 10-20 days
Turkey 14-20 days
Austria 13-17 days
Pakistan 20-40 days
Brazil 15-20 days
Norway 15-25 days
Czech Republic 20-30 days
Slovenia 18-22 days
Singapore 4-7 days
New Zealand 7- 12 days
Japan 9-15 days
Chile 12-20 days
Georgia 25-35 days
Belgium 9-12 days
Saudi Arabia 6-9 days
Sweden 14-20 days
Switzerland 14-20 days
Belarus 17-20 days
Kuwait 6-9 days
Lithuania 12-18 days
Romania 20-25 days
Finland 15-22 days
Philippines 5-15 days
Vietnam 18-25 days
South Korea 8-12 days
Malaysia 13-18 days
Malta 20-30 days
Others 10~40 days



 

Shipping Fee

We offer free shipping on orders of $68 or more in most regions worldwide. If your order does not qualify for free shipping, the shipping fee will be shown on the check out page once the order is settled.

About Tax

Shipments from our warehouses typically do not incur additional taxes or fees. Shipping rates are estimates and may depend on different policies and tax rates applied per country of import.For imported goods and services, if taxes are levied, please contact your local customs authority for more information. If you have any questions, you can also contact our customer service email.

DHL: Kindly note, when you choose DHL for shipping, if your package is selected for customs, the recipient is responsible for any customs duties.

 

Shipping Notice

When you place an order, be sure to enter the correct name, address, and contact information so that we can deliver your items successfully. Please note that we are unable to ship to PO Boxes.

For special shipping requests, please contact VSDINSIDE Support. Please confirm your address before payment. If you enter the wrong address, please contact VSDINSIDE Support in a timely manner. We will contact logistics personnel to solve the problem. VSDINSIDE orders can only be shipped to the country where the order is placed. If you ask to change the address after the order has been shipped, we cannot guarantee that your order will be updated. In addition, you are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.

 

VSDINSIDE assumes no responsibility for delayed or rejected orders due to the following reasons:

1. Shipping time might be delayed for 1-2 days for transportation to remote regions.
2.Delay or delivery failure because of the consignee’s actions. These actions include, but are not limited to: canellation after shipping, changing the address after shipment, entering an unknown address or wrong address, entering incorrect contact information, refusal to receive, etc.
3.Delay due to force majeure.“Force majeure”means an unforeseen, inevitable, or insurmountable objective situation and other objective conditions that cause delayed shipping, including, but not limited to national or regional air or ground transportation system controls or interruptions (e.g., weather reasons), communication system interference or malfunction, government actions, postal administration policy changes, wars, earthquakes, typhoons, floods, fires, heavy rain, heavy fog, and other similar events.